FAQ

How long will it take to get my photos?
PROOFS:
This really depends on the time of year and how far in advance you booked your session. I edit and post photos not necessarily in the order that I took them, but I also take into consideration when you booked your session. If someone asks me to do a photo shoot last minute, and I am able to squeeze them in, I will do the shoot while we can, but the editing of your photos may have to wait until I am finished with clients who have had their shoots booked for weeks or sometimes months ahead of time. Unless I specify otherwise, you can expect to see your photos within 2-3 weeks of your shoot. My busiest times of year are summer and late fall and that is when you can expect the longest wait times. Wedding photos have a delivery time of approximately 6-8 weeks unless I specify otherwise.
PRINTS:
Once your proofs have been posted, you can order prints at any time. Once I receive your order AND payment, you can expect your prints within 5 business days.
DISK:
If you order the disk, you can expect it within 4 weeks of your shoot.

I got prints from the disk you gave me, why don't they look the same as they do on the disk?
I highly recommend you order your prints thru me and that is why I offer a discount on prints to those who purchase the disk. I work closely with my photo lab to ensure the highest quality of print, including accurate color and layout, quality photo paper and finishes. The prints you order from me are made to last you a lifetime. I personally inspect every print I give you and guarantee it.

However, if you choose to order your prints from a public photo lab, there are a few things you can do. A digital negative does not always size up to an enlargement size. You may have noticed with images size 8x10, you will always lose part of the image when printing. I recommend using a lab where you can personally crop and arrange your photo to get the best layout. Also, most public photo labs automatically color correct images that the general public print. This is because most people do not have the programs or knowledge to do it themselves. However, I personally color correct each of your photos. Please specify to your lab that you would NOT like any color correction done to preserve the color and tone of the image as seen in your proof.

Why does custom photography cost so much?
There is a very long explanation for this but I will try to keep it short and simple. You are paying for more than just the time we spend shooting your images. A lot of time and work goes on behind the scenes for your photos. Effort is spent preparing for your shoot, traveling, shooting, downloading and processing all your photos. I then personally edit and inspect each one for the best quality and then prepare them for your online viewing. You are also getting one of a kind images that reflect my personal talent and style. These are not cookie cutter portraits like you might find at a department store. I also have to reinvest money into my equipment to continue to offer the best quality possible.

Why don't I get a copy of all the pictures we took when I order the disk?
As a creative photographer, I often toy with light to create images you would otherwise not get. By taking that risk, I end up with some stunning photos that you can enjoy forever. On the flip side, some do not turn out. The images I take are photographed in the highest quality format and therefore take up a lot of memory on both my camera and computer. I cannot store every photo from every shoot. I personally review every image from your session and discard any that are unflattering or poor quality in any way. Simply put, these photos have my name on it and reflect my work, and I can guarantee that every photo I show you reflects my best work and the best images from your session. Your disk includes all the edited photos that are presented in your proofing gallery. On the same note, I also do not provide the raw images for clients and ask that you respect my copyright when you purchase the disk by not adding your own creative edits to my work.